Shout out to Mark @ PF

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  • 1075 tech
    Warrior
    • Apr 2015
    • 681

    Shout out to Mark @ PF

    I just wanted to give a shout out to Mark at PF. I ordered stuff from him before the holidays as I was collecting parts for my Grendel build. I finished assembly on Christmas but it wasn't until a few weeks later that I was performing some "fit and function" tests. I found that I had received an incorrect part. I e-mailed and then called Mark. I know he is very busy and then there was SHOT Show so I was not in a hurry. He answered all my questions and concerns promptly and took care of the situation in a timely manner.

    I know that most of the time we just expect great customer service from those that we deal with. But it is still nice when we actually receive it.

    Thanks again Mark!
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