I suppose this could be considered HiJacking this thread but this occurred to me as I caught up on this topic.
I think it is great, not to mention amazing that a group of fans/users of any product have access to an online community that the designer of said product is a frequent contributor. I am personally not aware of this happening with any other product.
I have emailed AA with questions and spoken with their staff via phone on issues regarding their shipping policies and always been treated with courtesy, a sense of humor and professionalism. To have Bill Alexander extend this same attitude on this forum is the icing on the cake.
Regardless of how you feel about Bill and AA we should be thankful for his participation.
Mr. Alexander, thanks for all you have done and continue to do to support the "Horde".