Page 2 of 3 FirstFirst 123 LastLast
Results 21 to 40 of 56

Thread: TR SPG wait is BS!!

  1. #21
    Colt
    Guest
    I did contact the BBB, have not heard anything back yet. Like you say I'm not expecting much from them, but I do appreciate the advice!
    Thanks

    Quote Originally Posted by Clod Stomper View Post
    I WOULD contact the Better Business Bureau, but I WOULD NOT expect much satisfaction. At least based on my experience with them. I reported a company that defrauded me. The company tells the BBB and me that they'll refund my money, which they never do. I keep complaining. The BBB says that I must be one of those people that just can't be satisfied. They seemed completely unconcerned about the situation. The BBB told me that they couldn't force the company to do anything if the co. wasn't a member.

    I hope your experience is better. I wish you luck.

    Will

    ETA: I would definitely contact the credit card company if a cc was used to pay for the rifle. That may be more productive. The credit card co. CAN get your money back if you follow their procedures. I do believe there is a time limit as stated above, but the claim can still be made. It's just more involved. It's been several years, so I don't remember the details.

  2. #22
    appleseed-kdc
    Guest
    There is always a risk paying any money in advance. I, personally, will NOT do that.

    Think about it. If a company can't hold any stock, or can't get 30-days credit themselves with their suppliers, that should be a Red flag.

  3. #23
    Colt
    Guest
    Yes your right, thing is most big name builders are going to want some $ down payment, might be 10% or even 50%. That's where I screwed up by assuming that Tac Rifles was good to go by being featured in several magazines over the years, I guess it's hard to get anything done when you spend most of your time advertising and sending rifles out to magazines to show off!
    Dave Lauck at DL Sports is the only custom smith I will work with from now on, I have a piston 5.56AR and a 1911 from him and both are flawless with amazing customer service. He is a true American that will go above and beyond to make sure everything is squared away for the customer, and also a strong supporter of the military.

    Quote Originally Posted by appleseed-kdc View Post
    There is always a risk paying any money in advance. I, personally, will NOT do that.

    Think about it. If a company can't hold any stock, or can't get 30-days credit themselves with their suppliers, that should be a Red flag.

  4. #24
    Moderator bwaites's Avatar
    Join Date
    Mar 2011
    Location
    NRA Member, SAF Member Central Washington State
    Posts
    4,434
    Quote Originally Posted by Colt View Post
    The text below in bold is taken directly from my contract, tried to attach it but didn't work so well. The rest of the contract is price break down and my CC info/signature. You can see that it doesn't mention delivery times, well I really learned my lesson with these guys, never again will I trust a company. Since Tac Rifles has no honor or integrity I am forced to take costly legal measures during the holiday season no less! I was reading through my emails and came across one from Tac Rifles that said "Good news, we are 4-6 weeks from completion of your rifle!" That was Mar 23 2010!!!!! I get so pissed every time I think of this crap!

    Tactical Rifles, Inc. 38439 5th Ave, #186, Zephyrhills, FL 33542 Phone: 352-458-4675 Fax: 407-264-8701 Specifications are subject to change without notice. *The above photo is for illustration purposes only * Accuracy guarantee requires proper break-in and cleaning proceedure. * Standard price includes rifle only, no accessories/options are included unless detailed in quotation *Stock configuration and colors are as detailed in quotation, and may differ from example rifle illustrated.

    "Notes: Tactical Rifles will confirm receipt of deposit. Then your job will be entered into the Production Sheet. We will not give updates of construction progress under any circumstances. When your rifle is complete, you will be notified. Applied painted finishes can and do scratch and exhibit signs of wear - we cannot be responsible for such. 50% non-refundable deposit will be charged immediately upon placing order. Balance due upon completion Prices reflect a 3% discount for check/money order payment. Use of credit card will lose that 3% discount. Once notice of completion is given by us, rifles must be paid for within 10 business days or will be considered forfeit without refund Your Tactical Rifle will be shipped to your local FFL upon completion and balance of payment. Please have your dealer mail us a signed copy of their FFL (which must be current at time of shipping). Your dealer MUST reference you as the customer on the FFL or we will not be able to identify you as the buyer All changes must be in writing, no verbal changes will be accepted. Change orders are subject to a $50 per item charge and are not possible beyond 30days of signing order form"
    How serious are you? It is against credit card companies rules to offer a cash discount. If they have the ability to process credit card transactions, they CANNOT charge more to do so. This contract is a HUGE red flag to me. I would never sign such a document, but I understand others doing so, especially if they offer a product you specifically desire. Most states have a "delivery contract" which means that the seller must deliver within some reasonable amount of time.

    If you paid a big down payment, it would make sense to pay a lawyer to review the contract and make a call to them requesting a refund. He will know the laws pertaining to interstate commerce and what you can expect. Paying a lawyer a couple hundred bucks to retrieve a couple thousand is worth it, at least to me.

    If you want to play dirty, you could call your credit card company, point out that this company is charging a premium for credit card transactions, and see if the company will go to bat for your money based on that.

    BUT...a lawyer may be your best friend in this situation, as hard as it is to say that!
    ”You seek escape from pain. We seek the achievement of happiness. You exist for the sake of avoiding punishment. We exist for the sake of earning rewards. Threats will not make us function; fear is not our incentive. It is not death that we wish to avoid, but life that we wish to live.” - John Galt

  5. #25
    leopard6.5
    Guest
    Colt: Might I make a suggestion.

    Being in Florida, there is a large law firm based in Orlando named Morgan & Morgan.
    One of their ads they run here says that if someone is having trouble getting satisfaction with a company, they( the person with the problem) can use Morgan & Morgan's name to effectively threaten the company with( say you will be contacting Morgan & Morgan if you don't get satisfaction) if the company doesn't give you satisfaction( either the gun or your money back).
    Morgan & Morgan has a big reputation here and based their business on fighting for the little guy against corporations.
    The owner is also a huge supporter and contributor to Democratic( I know. I know.) causes so they may love to go after an " evil firearm manufacturer".

    Who knows it may be worth a try as it sounds like you're out of any of the polite options anyways.

    Good Luck either way.

    Lee

  6. #26
    Colt
    Guest
    leopard: Roger that, thanks for the info!

  7. #27
    RStewart
    Guest
    If you have an email from them in March 2010 saying your rifle was 4-6 weeks out, doesn't that imply a delivery date? And since they did not deliver during that time frame, does that constitute a breach of contract on their part? Just wondering..

  8. #28
    Colt
    Guest
    My thoughts exactly!

  9. #29
    noone
    Guest
    Lawyer, Lawyer, Lawyer! I would also consider contacting some of the magazines that had write ups on the company and see if they can help by either putting the arm on the company, or by perhaps doing updates on the guns, delivery, customer service etc.

  10. #30
    appleseed-kdc
    Guest
    Quote Originally Posted by bwaites View Post
    How serious are you? It is against credit card companies rules to offer a cash discount. \

    Actually, its not.

    http://usa.visa.com/personal/using_v...ees/index.html

    http://www.mastercard.com/us/merchan...ual_public.pdf para 5.11.12


    Its against their rules to charge extra for credit card payments. A bit of 6 and half dozen, but rules is rules.

    I hope he payed by credit card.

    Small claims court. The figure depends on your State. In Florida its:-

    http://www.flcourts.org/gen_public/f...llclaims.shtml


    Tactical Rifles Inc. Florida corporation registration.

    http://www.sunbiz.org/scripts/cordet...s_filing_type=
    Last edited by appleseed-kdc; 11-29-2011 at 09:33 PM.

  11. #31
    Moderator bwaites's Avatar
    Join Date
    Mar 2011
    Location
    NRA Member, SAF Member Central Washington State
    Posts
    4,434
    Quote Originally Posted by appleseed-kdc View Post
    Actually, its not.

    http://usa.visa.com/personal/using_v...ees/index.html

    http://www.mastercard.com/us/merchan...ual_public.pdf para 5.11.12


    Its against their rules to charge extra for credit card payments. A bit of 6 and half dozen, but rules is rules.

    I hope he payed by credit card.

    Small claims court. The figure depends on your State. In Florida its:-

    http://www.flcourts.org/gen_public/f...llclaims.shtml


    Tactical Rifles Inc. Florida corporation registration.

    http://www.sunbiz.org/scripts/cordet...s_filing_type=
    Actually, the courts have held that offering a discount for cash while accepting credit cards IS effectively charging more for credit card use, and is a violation of the contract. BUT....it depends on location.

    The better choice is a lawyer and/or small claims court.
    ”You seek escape from pain. We seek the achievement of happiness. You exist for the sake of avoiding punishment. We exist for the sake of earning rewards. Threats will not make us function; fear is not our incentive. It is not death that we wish to avoid, but life that we wish to live.” - John Galt

  12. #32
    Colt
    Guest
    bwaites & appleseed: Thank you very much for the help, I am trying multiple angles to hopefully get this thing resolved. Will advise outcome!

  13. #33
    Chieftain txgunner00's Avatar
    Join Date
    Mar 2011
    Location
    Leander, Texas
    Posts
    2,063
    Best of luck to you. It's unfortunate we have companies in our industry that think this is OK. This sounds a lot like what got John Ceiner charged with fraud recently.

  14. #34
    appleseed-kdc
    Guest
    This is ironic. Note its the future 'Guns & Weapons February 2012 issue.


    http://www.tactical-life.com/online/...-65-grendel-2/

  15. #35
    jwilson1985
    Guest
    ya mine missed that slot by a month for my rifle dangit oh well we will be in 6 more...but i really hope your issue gets resolved ..its a pathetic situation on their part

  16. #36
    Colt
    Guest

    Insane!

    Ya I was super pissed when I picked that issue up yesterday at the PX! Makes me sick when the first sentence in the article is "If I were to use only one word in describing the company Tactical Rifles, that word would be driven." I can think of a few different words to describe them!!!! Wonder if Guns & Weapons is aware of the piss poor customer service and insane wait that I have received? Hmmm?

    I also got a reply thru BBB from Tac Rifles, same old story: "His comments to the BBB are all about obtaining monies that he is not due. He signed a contract that clearly states delivery time is approximate and subject to the supply of components from third party vendors. He is aware that the cartridge only recently gained SAAMI spec and that different ammo specification situation had to be rectified within the industry prior to rifles construction moving forward from a safety perspective."

    This guy never stops amazing me!


    Quote Originally Posted by appleseed-kdc View Post
    This is ironic. Note its the future 'Guns & Weapons February 2012 issue.


    http://www.tactical-life.com/online/...-65-grendel-2/

  17. #37
    Colt
    Guest
    Well lawyer can't even seem to get any results from Tactical Rifles; all they said was to expect a delivery by Christmas! Obviously that didn't work out either, no word and no rifle. I can't afford to keep throwing $ at lawyers during the holiday season. STAY AWAY FROM TACTICAL RIFLES!!! If anyone goes to SHOT make sure and say hello to those bastards for me.

  18. #38
    LRRPF52
    Guest
    Quote Originally Posted by appleseed-kdc View Post
    This is ironic. Note its the future 'Guns & Weapons February 2012 issue.


    http://www.tactical-life.com/online/...-65-grendel-2/

    From the article:

    "Upon closer inspection, the SPG has been so refined that it is more than an AR."

    Yet another reason why I don't buy gun rags anymore. Maybe a copy of SGN once a year, or SAR.

  19. #39
    jwilson1985
    Guest
    ill say hi for you ..and maybe a lil more...

  20. #40
    LRRPF52
    Guest
    I don't know if I'll have time to stop by, but I'll be there. Not looking for any confrontation on the SHOT floor really. Maybe they have an app for ID'ing scheister businesses...

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •