Am at it with tech support again: "We are currently experiencing longer than usual wait times." I think it's time for every single company in the world to retire that lame excuse. How about honestly admitting: "We're too cheap to hire the proper number of customer service reps"?
Error message: your connection is not private
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It's working for me now and I hope for you guys, also. I'm not getting the same error message and I can confirm the little padlock icon is up on the right edge of the URL window.
For you techies out there, here's what tech support said: "Thank you for contacting support. I'm Nagaveni looking into case #S-1415 regarding the SSL installation issue. I understand how important it is to get your website up and running and I apologize for the delay in getting back to you. We are currently experiencing higher than-normal ticket queues and we are diligently working towards getting back to our normal wait time. Case details show that SSL is not installed properly for your domain name 65grendel.com. I have reviewed the SSL status and I'm able to replicate the issue. While moving further, I reviewed the DNS records of the domain and confirmed that it is pointing to us. Rest assured, I have deleted the expired SSL certificate and re-installed the AutoSSL, and fixed the issue!"
If it ain't one thing, it's another!:: 6.5 GRENDEL Deer and Targets :: 6mmARC Targets and Varmints and Deer :: 22 ARC Varmints and Targets
:: I Drank the Water :: Revelation 21:6 ::
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Originally posted by BluntForceTrauma View PostAm at it with tech support again: "We are currently experiencing longer than usual wait times." I think it's time for every single company in the world to retire that lame excuse. How about honestly admitting: "We're too cheap to hire the proper number of customer service reps"?4x P100
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Originally posted by BluntForceTrauma View PostIt's working for me now and I hope for you guys, also. I'm not getting the same error message and I can confirm the little padlock icon is up on the right edge of the URL window.
For you techies out there, here's what tech support said: "Thank you for contacting support. I'm Nagaveni looking into case #S-1415 regarding the SSL installation issue. I understand how important it is to get your website up and running and I apologize for the delay in getting back to you. We are currently experiencing higher than-normal ticket queues and we are diligently working towards getting back to our normal wait time. Case details show that SSL is not installed properly for your domain name 65grendel.com. I have reviewed the SSL status and I'm able to replicate the issue. While moving further, I reviewed the DNS records of the domain and confirmed that it is pointing to us. Rest assured, I have deleted the expired SSL certificate and re-installed the AutoSSL, and fixed the issue!"
If it ain't one thing, it's another!
Was their reply written by ChatGPT?4x P100
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John,
Thanks for making the return happen!
I followed my browser's lead to look at the certificate -- It did not seem right in the sense I could recognize either the source or the name, so I waited.
Back on line and my browser is happy!
Great work!shootersnotes.com
"To those who have fought and almost died for it, freedom has a flavor the protected will never know."
-- Author Unknown
"If at first you do succeed, try not to look astonished!" -- Milton Berle
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Glad it is working again, Thanks John
Originally posted by Bigs28 View PostI've never heard of American tech support.
Supporting them communication I think was just as bad or worse.
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